Pay your bill online

Pay Online Welcome! We are happy to announce that we have upgraded our client portal to a much more powerful and user-friendly system, and with that, have now retired the old Portal.anySiteSolutions.com client system. The new client portal has an easier to use online payment option now available here: [...]

By |2022-04-01T15:01:45+00:00September 22nd, 2021|anySiteSolutions.com, Billing|Comments Off on Pay your bill online

Telephone Features How To

Q. How do I Transfer a Phone Call? Many of our customers prefer to use the Park feature to transfer calls within the office. Please review the How do I Park a Phone Call section below for details. Transfer a Call While on the call, ask your caller to please hold, and press the Transfer [...]

By |2020-11-02T14:09:20+00:00September 2nd, 2020|anySiteSolutions.com, Documentation, Telephone, Telephones|Comments Off on Telephone Features How To

How to block callers

Yealink T46 & T48 Navigate to Menu > Directory > Blocklist Tap the Add softkey or tap the Add button (touchscreen) Using the keypad, enter a Name for the Blocklisted contact Press the down arrow on the directional keypad or tap the Office Number field (touchscreen) Enter the phone number to blocklist Tap Save When a contact number is [...]

By |2021-04-30T16:27:45+00:00August 3rd, 2020|anySiteSolutions.com, Documentation, Telephone, Telephones|Comments Off on How to block callers

How do I use Password Manager on the Client Portal?

How do I use Password Manager on the Client Portal? Please login to the Client Portal (How do I logon to the Client Portal?) Once you have logged on, you can click the Password Manager (note: not Change Password) option under the Hello, (your name)! (or for some accounts it just reads "Hello!") at the [...]

By |2020-04-22T15:58:31+00:00January 29th, 2020|anySiteSolutions.com, Client Portal, Documentation|Comments Off on How do I use Password Manager on the Client Portal?

Voicemail Cheat Sheet

How Do I Manage My Voicemail?   Use Your Email to Listen to Your Voicemail Voicemail messages arrive in your Inbox as audio file attachments. (change the email address voicemails are sent to by following the steps in the Elevate App section below) To listen to a voicemail message, open the attachment to play the [...]

By |2020-10-30T20:08:42+00:00November 30th, 2019|anySiteSolutions.com, Documentation, Telephone, Telephones|Comments Off on Voicemail Cheat Sheet

How do I add my email account to my Android tablet or smart phone?

How do I add my email account to my Android tablet or smart phone? The steps vary quite a bit across various differing Android devices, and software versions, but the basics are: Touch the Settings icon Select Account Touch Add Account Select Personal (IMAP) When prompted for email or user and password, enter your full [...]

By |2020-04-14T20:47:20+00:00September 12th, 2019|anySiteSolutions.com, Documentation, Email, Email, Internet/Web|Comments Off on How do I add my email account to my Android tablet or smart phone?

Why am I being billed for temporary items?

Why is there a charge on my invoice for hardware we are not keeping? Sorry about any confusion here! During a project timeline, we may loan certain items to you while we work to install the approved equipment. This may happen when there is a delay in shipping timelines, a return for a warranty item, [...]

By |2020-05-29T13:55:42+00:00August 29th, 2019|anySiteSolutions.com, Billing|Comments Off on Why am I being billed for temporary items?

Telephone: Request Directory Listing

Our Directory Listing service allows you to submit a phone number for listing in several national directory listing databases.  Many directory assistance providers use these national databases for their listing information.  Most national databases will pick up the information within 6 to 8 weeks. Numbers must have completed porting before you may request a directory [...]

By |2021-01-29T17:29:37+00:00August 18th, 2019|anySiteSolutions.com, Documentation, Telephone, Telephones|Comments Off on Telephone: Request Directory Listing

How do I troubleshoot my LTE Internet Connection?

*NOTE: DO NOT replace the SIM card without first discussing and confirming with our support team.  Please be sure to pick the correct section for the type of modem you have. If you have a newer square modem with the round display, all you need to do for troubleshooting is simply power it off, count [...]

By |2020-09-07T16:36:15+00:00June 23rd, 2019|anySiteSolutions.com, Documentation, LTE Internet Service|Comments Off on How do I troubleshoot my LTE Internet Connection?

How do I replace the SIM Card on my LTE Modem?

*NOTE: Please DO NOT replace the SIM card without first discussing and confirming with our support team. If your LTE Modem shows connected, but only has a 4G, or E icon, and not the 4G LTE icon, then it is likely an issue with the SIM card. The following details are provided as a rough [...]

By |2020-11-04T18:00:51+00:00June 12th, 2019|anySiteSolutions.com, LTE Internet Service|Comments Off on How do I replace the SIM Card on my LTE Modem?
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