Pay your bill online

Pay Online Welcome! We are happy to announce that we have upgraded our client portal to a much more powerful and user-friendly system, and with that, have now retired the old Portal.anySiteSolutions.com client system. The new client portal also has an easier to use online payment option now available [...]

By |2022-05-22T17:02:11+00:00September 22nd, 2021|anySiteSolutions.com, Billing|Comments Off on Pay your bill online

Why am I being billed for temporary items?

Why is there a charge on my invoice for hardware we are not keeping? Sorry about any confusion here! During a project timeline, we may loan certain items to you while we work to install the approved equipment. This may happen when there is a delay in shipping timelines, a return for a warranty item, [...]

By |2020-05-29T13:55:42+00:00August 29th, 2019|anySiteSolutions.com, Billing|Comments Off on Why am I being billed for temporary items?

How do I view all of my services with anySiteSolutions?

Logon to the client portal (Click the following link to learn how to logon to the client portal: http://www.anySiteSolutions.com/how-do-i-logon-to-the-client-portal/) Click Services, and then My Services from the navigation bar You will be presented with a list of all of the services to which you are currently subscribed. (shortcut: from the account home screen, you can simply [...]

By |2019-12-30T18:30:24+00:00July 23rd, 2018|anySiteSolutions.com, Billing, Client Portal, Documentation|Comments Off on How do I view all of my services with anySiteSolutions?

Changes to Telco Services Fee structure (February 2018)

Dear valued customer, Please note that, effective February 12, 2018, in light of increasing costs associated with regulatory compliance, a Regulatory Compliance Fee of $1.02 per line per month will be applied to telecommunications services delivered by anySiteSolutions.com.  For more information and a FAQ, please refer to the following notes: --- The complexity and cost [...]

By |2018-03-16T12:18:46+00:00January 4th, 2018|anySiteSolutions.com, Billing, Telephone|Comments Off on Changes to Telco Services Fee structure (February 2018)

How do I add a separate billing address to my account?

My credit card bills to a different address than the address I have on my account? Can I add a separate billing address to my account so my credit card charges don't get declined? Yes - please follow these steps: Logon to the Client Portal (how to can be found here: How do I logon to [...]

By |2017-12-01T23:47:24+00:00July 11th, 2017|anySiteSolutions.com, Billing, Client Portal|Comments Off on How do I add a separate billing address to my account?

How do I add funds to or pre-pay my account?

========= QUESTION --------- I would like to pre-pay on my account, or add funds to my available balance to be used for payment next time I have a bill.   ========= ANSWER --------- Logon to the Client Portal http://www.anysitesupport.com/how-do-i-logon-to-the-client-portal/ Click the Add Funds link under Billing on the Client Area page Fill in the amount [...]

By |2019-08-30T15:31:49+00:00July 23rd, 2011|anySiteSolutions.com, Billing|Comments Off on How do I add funds to or pre-pay my account?

How do I cancel my Web Site Hosting account?

========= QUESTION --------- How do I cancel my web site hosting account?   ========= ANSWER --------- Logon to the Client Portal (http://www.anysitesupport.com/how-do-i-logon-to-the-client-portal/) Click My ServicesClick the View Details button next to the account you are cancelling Click the Request Cancellation button near the bottom of the page We will respond to you via email to [...]

By |2017-12-01T23:47:48+00:00May 14th, 2011|anySiteSolutions.com, Billing, Client Portal|Comments Off on How do I cancel my Web Site Hosting account?

What is my password?

========= QUESTION ---------What is my password? Why do I have so many passwords?  How do I logon to the system?   ========= ANSWER ---------The fact is, due to our best of breed systems, there may be at any one time, several separate but complimentary systems that you will need to log in to. Each of [...]

By |2017-12-01T23:47:49+00:00May 5th, 2011|anySiteSolutions.com, Billing, Client Portal, Control Panel, Email, FTP, Linux Hosting, Windows Hosting|Comments Off on What is my password?

Welcome to the new Client Portal

We are rolling out a new Client Portal solution to better serve our client needs in support, billing, and order fulfillment. Some exciting new features of this powerful new system include: online invoicing and payment options, trouble ticket system, domain and account management abilities. The new Client Portal system.can be accessed directly from the newly [...]

By |2017-12-01T23:47:49+00:00May 1st, 2011|anySiteSolutions.com, Billing, Client Portal|Comments Off on Welcome to the new Client Portal

How do I view my disk space usage?

========= QUESTION ---------How do I view my disk space usage? How do I see how much disk space my site has been utilizing?   ========= ANSWER ---------Logon to the Control Panel: http://www.anysitesupport.com/how-do-i-logon-to-the-hosting-control-panel/ --------- Windows 2003 Hosting Accounts: Click the Packages iconClick the package/domain you are interested in reviewingClick the Resource Usage icon (it will take [...]

By |2017-12-01T23:47:50+00:00April 28th, 2011|Advanced Statistics, anySiteSolutions.com, Billing, Control Panel, Linux Hosting, Windows Hosting|Comments Off on How do I view my disk space usage?
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