Changes to Telco Services Fee structure (February 2018)

Dear valued customer, Please note that, effective February 12, 2018, in light of increasing costs associated with regulatory compliance, a Regulatory Compliance Fee of $1.02 per line per month will be applied to telecommunications services delivered by anySiteSolutions.com.  For more information and a FAQ, please refer to the following notes: --- The complexity and cost [...]

By | 2018-03-16T12:18:46+00:00 January 4th, 2018|anySiteSolutions.com, Billing, Telephone|0 Comments

How do I add a separate billing address to my account?

My credit card bills to a different address than the address I have on my account? Can I add a separate billing address to my account so my credit card charges don't get declined? Yes - please follow these steps: Logon to the Client Portal (how to can be found here: How do I logon to [...]

How do I add funds to or pre-pay my account?

========= QUESTION --------- I would like to pre-pay on my account, or add funds to my available balance to be used for payment next time I have a bill.   ========= ANSWER --------- Logon to the Client Portal http://www.anysitesupport.com/how-do-i-logon-to-the-client-portal/ Click the Add Funds link below your address/contact information on the Client Area pageFill in the [...]

By | 2017-12-01T23:47:39+00:00 July 23rd, 2011|anySiteSolutions.com, Billing|0 Comments

How do I calculate my total recurring bill?

========= QUESTION --------- How do I calculate my total recurring bill?   ========= ANSWER --------- Logon to the Client Portalhttp://www.anysitesupport.com/how-do-i-logon-to-the-client-portal/ Click My Products & Services Review each Product/Service and the Price, Billing Cycle, and Next Due Date fields Click My Domains Review each Domain and the Next Due Date and and Price fields   ========= [...]

By | 2017-12-01T23:47:39+00:00 July 12th, 2011|anySiteSolutions.com, Billing|0 Comments

How do I cancel my Web Site Hosting account?

========= QUESTION --------- How do I cancel my web site hosting account?   ========= ANSWER --------- Logon to the Client Portal (http://www.anysitesupport.com/how-do-i-logon-to-the-client-portal/) Click My ServicesClick the View Details button next to the account you are cancelling Click the Request Cancellation button near the bottom of the page We will respond to you via email to [...]

What is my password?

========= QUESTION ---------What is my password? Why do I have so many passwords?  How do I logon to the system?   ========= ANSWER ---------The fact is, due to our best of breed systems, there may be at any one time, several separate but complimentary systems that you will need to log in to. Each of [...]

Welcome to the new Client Portal

We are rolling out a new Client Portal solution to better serve our client needs in support, billing, and order fulfillment. Some exciting new features of this powerful new system include: online invoicing and payment options, trouble ticket system, domain and account management abilities. The new Client Portal system.can be accessed directly from the newly [...]

How do I view my disk space usage?

========= QUESTION ---------How do I view my disk space usage? How do I see how much disk space my site has been utilizing?   ========= ANSWER ---------Logon to the Control Panel: http://www.anysitesupport.com/how-do-i-logon-to-the-hosting-control-panel/ --------- Windows 2003 Hosting Accounts: Click the Packages iconClick the package/domain you are interested in reviewingClick the Resource Usage icon (it will take [...]

How do I view my Bandwidth usage?

========= QUESTION ---------How do I view my bandwidth usage? How do I see how much bandwidth my site has been utilizing?   ========= ANSWER ---------Logon to the Control Panel: http://www.anysitesupport.com/how-do-i-logon-to-the-hosting-control-panel/ --------- Windows Hosting Accounts: (Your control panel is titled Helm) Click the Packages iconClick the package/domain you are interested in reviewingClick the Resource Usage icon [...]

How do I add or update a credit card on my account?

========= QUESTION ---------How do I add a credit card for payment on my account? How do I update my credit card information used for payment?   ========= ANSWER ---------Logon to the Client Portal(How to logon to the Client Portal: http://www.anysitesupport.com/how-do-i-logon-to-the-client-portal/ ) Click the "Hello <your name>" link at the top right of the Client Area Click the [...]

By | 2017-12-01T23:47:50+00:00 April 25th, 2011|anySiteSolutions.com, Billing, Client Portal|0 Comments