How do I use Password Manager on the Client Portal? Please login to the Client Portal (How do I logon to the Client Portal?) Once you have logged on, you can click the Password Manager (note: not Change Password) option under the Hello, (your name)! (or for some accounts it just reads "Hello!") at the [...]
Logon to the client portal (Click the following link to learn how to logon to the client portal: http://www.anySiteSolutions.com/how-do-i-logon-to-the-client-portal/) Click Services, and then My Services from the navigation bar You will be presented with a list of all of the services to which you are currently subscribed. (shortcut: from the account home screen, you can simply [...]
My credit card bills to a different address than the address I have on my account? Can I add a separate billing address to my account so my credit card charges don't get declined? Yes - please follow these steps: Logon to the Client Portal (how to can be found here: How do I logon to [...]
========= QUESTION --------- How do I look up or reset my Helm (Windows Hosting Account Control Panel) password? ========= ANSWER --------- Logon to the Client Portal http://www.anysitesupport.com/how-do-i-logon-to-the-client-portal/ Select the Products link Select the View Details button next to the web site hosting account you are working with Scroll down to the Login Details section Use [...]
========= QUESTION --------- How do I grant another user access to my account? How do I let someone else logon to my account? ========= ANSWER --------- Logon to the Client Portal (http://www.anysitesupport.com/how-do-i-logon-to-the-client-portal/) Click Edit Account Details under your name at the top rightClick Contacts/Sub-AccountsSelect Add New Contact from the drop down listFill in the [...]
========= QUESTION --------- How do I cancel my web site hosting account? ========= ANSWER --------- Logon to the Client Portal (http://www.anysitesupport.com/how-do-i-logon-to-the-client-portal/) Click My ServicesClick the View Details button next to the account you are cancelling Click the Request Cancellation button near the bottom of the page We will respond to you via email to [...]
QUESTION How do I view or update the NameServer records / entries for my domain name registration? ANSWER Domain Registered with anySiteHosting.com If you registered your domain name direct with anySiteHosting.com, then you can follow these simple instructions: Logon to the Client Portal (http://www.anysitesupport.com/how-do-i-logon-to-the-client-portal/) Click the My Domains link Click the View Details button next [...]
How do I view all of my support tickets? How do I search the content of my support tickets? Logon to the Client Portal at https://portal.anySiteSolutions.com (How to: http://www.anySiteSolutions.com/how-do-i-logon-to-the-client-portal/) Click the Tickets link near the top of the page, or click the Support option, and then select Tickets. You will now be presented a view of [...]
========= QUESTION --------- How do I control who gets invoices, ticket responses or other emails from the Client Portal system? ========= ANSWER --------- Logon to the Client Portal (How to logon to the Client Portal: http://www.anysitesupport.com/how-do-i-logon-to-the-client-portal/) Click Edit Account Details under your name at the top rightClick Contacts/Sub-AccountsSelect the Contact you wish to work with [...]
========= QUESTION ---------What is my password? Why do I have so many passwords? How do I logon to the system? ========= ANSWER ---------The fact is, due to our best of breed systems, there may be at any one time, several separate but complimentary systems that you will need to log in to. Each of [...]
