Security Audit Q and A

Our company is undergoing a security audit, and we are being asked several questions about our web site, web servers, and IT security. Can you help us with any of this information please? We have been asked to help provide answers to questions included on audits of this nature many times, and have for ease [...]

How do I download a copy of my website?

Q. How do I download a complete copy of my website, or all the files in my website? --- A. You can attempt this via FTP connection, but many times due to timeouts this may not be very successful. Another option is to use CPanel's website backup feature and then download a single zip file [...]

How do I enable write access for my web site?

========= QUESTION ---------I have a form or other script that needs write access to my web site, how do I enable this?    ========= ANSWER ---------Logon to your control panel at http://Admin.YOURDOMAINRest your mouse over the Web icon and click Web Sites from the pop up menu Click your web site from the list of [...]

How do I add MIME types to my hosting account?

========= QUESTION ---------Can you use the control panel to add MIME types to your Windows hosting account?     ========= ANSWER ---------Yes Logon to the WSP Control Panel at http://Admin.YOURDOMAINMove your mouse over the Web icon, and click Web Sites from the pop up menuClick the web site you are interested in adding a MIME [...]

How do I setup a scheduled task to go to a url in WSP?

========= QUESTION --------- How do I use a scheduled task to open url or web page in Web Site Panel?   ========= ANSWER --------- Logon to the Control Panel(http://www.anysitesupport.com/how-do-i-logon-to-the-hosting-control-panel/) ---Click the Scheduled Tasks icon in the Hosting Spaces section in the middleClick the Add Scheduled Task button at the top of the Scheduled Tasks section [...]

How do I setup a temporary url before my nameserver updates are complete?

========= QUESTION --------- Can we view our web site before the NameServer updates have been completed on our domain, or before go live?   ========= ANSWER --------- Logon to your hosting Control Panel http://www.anysitesupport.com/how-do-i-logon-to-the-hosting-control-panel/ --------- Windows Server Click the Domains icon Click the domain in the list you are working withClick the Domain Aliases icon [...]

How do I change my Control Panel password?

========= QUESTION --------- How do I change or reset my Hosting Control Panel Password?   ========= ANSWER --------- You can find your username and reset your password from within the Client Portal Logon to the Client Portal http://www.anysitesupport.com/how-do-i-logon-to-the-client-portal/ Click My Products and Services Click the View Details button next to the domain you are interested [...]

How do I add an SPF record in DNS for my domain?

========= QUESTION --------- How do I add an SPF record in DNS for my domain?   ========= ANSWER --------- Logon to your control panel http://www.anysitesupport.com/how-do-i-logon-to-the-hosting-control-panel/ Navigate to the DNS Settings area http://www.anysitesupport.com/how-do-i-access-my-dns-settings/ Be sure to review the DNS records already listed to make sure there isn't already an SPF record you should edit. Click Add NewSelect [...]

How do I add or edit an email address?

========= QUESTION --------- How do I add a new or edit an existing email address?   ========= ANSWER --------- Logon to the Control Panel http://www.anysitesupport.com/how-do-i-logon-to-the-hosting-control-panel/  Click the Domains icon Click the domain you are interested in working with Click the Email Accounts (POP3) icon *Note: if you do not see all of your email accounts [...]