How do I check my Junk mail?

========= QUESTION ---------I am missing some email I know was sent to me - is there a junk mail filter I need to check?   ========= ANSWER ---------To check your junk mail folder, logon to webmail (How to logon to webmail: Click Junk E-mail folder on the left and review your messages.  Right-click any message you [...]

By | 2014-02-06T21:54:11+00:00 February 6th, 2014|, Email|0 Comments

Webmail issues in Internet Explorer 11

========= QUESTION ---------I am using Internet Explorer v11, and having issues deleting emails, composing new emails, viewing contacts, etc...    ========= ANSWER --------- Internet Explorer v11 changed the way it handles certain web code, and has compatibility issues with Smartermail (webmail).  To work around this, simply add your webmail address (http://mail.YOURDOMAIN) to the Compatibility View site [...]

By | 2017-12-01T23:47:26+00:00 November 29th, 2013|, Email|0 Comments

Smartermail: Edit Suggested Contacts

========= QUESTION --------- How do I remove (delete), or edit the list of suggested contacts that come up when addressing a new email using the webmail client.    ========= ANSWER --------- 1. Log in to webmail (How to logon: 2. Click on 'Settings' (gears icon) in the left  bar3. Click on the '+' next to 'Advanced Settings', select [...]

By | 2017-12-01T23:47:26+00:00 November 29th, 2013|, Email|0 Comments

Configuring Mozilla Thunderbird Email Client

========= QUESTION ---------How do I configure Mozilla's Thunderbird Email Client for my email hosted with    ========= ANSWER ---------Checking the configuration on an already existing account: Tools menu, Account Settings  Select Server Settings under the account you wish to check on the leftEnter Mail.YOURDOMAIN in the Server Name fieldEnter 143 in the Port fieldEnter your [...]

How do I setup my email Auto-Responder?

========= QUESTION --------- How do I setup an auto response for my email account?   ========= ANSWER --------- Login to Webmail See the following article to learn more about logging on to webmail: Once logged on to webmail: Click Settings Select Auto-Responder under My Settings Check the 'Enable auto-responder' checkbox Select the Auto-Responder Message tab [...]

By | 2017-12-01T23:47:29+00:00 February 7th, 2012|, Email|0 Comments

How do I configure my email settings on my iPhone or iPad?

========= QUESTION --------- How do I configure my iPhone or iPad for my email account?   ========= ANSWER --------- On the iPhone or iPad, touch the Settings icon Touch 'Passwords & Accounts' Under Accounts, touch Add Account... Touch Other Under Mail, touch Add Mail Account Fill in the Name and Description with anything you like, [...]

How do I change my email password?

========= QUESTION --------- How do I change the password for my Email Account?   ========= ANSWER ---------WEBMAIL--- Logon to Webmail ( ---Click the Settings (gears icon) at the lower left (in the same column as your inbox, contacts, calendar, tasks, etc) Click the Account Settings item under the My Settings folderEnter your Current Password, New [...]

By | 2017-12-01T23:47:35+00:00 November 10th, 2011|, Email|0 Comments

Email: Mailbox is full

========= QUESTION --------- I keep getting messages that my mailbox is full and mail is getting sent back to sender. How can I adjust the Mailbox Size Limit for my or other user's email accounts?   ========= ANSWER --------- Logon to webmail with an email account that has been assigned administrator privileges If your [...]

Why does my email account keep getting reset to a non-admin user?

========= QUESTION --------- I have submitted tickets in the past to have my email account setup as a domain administrator on the email/webmail system, but it keeps getting reset to a non-admin user.   ========= ANSWER --------- The reason for this is that once an email account has been setup as an administrator user in [...]

By | 2017-12-01T23:47:38+00:00 August 1st, 2011|, Email, Windows Hosting|0 Comments

How do I setup my email software?

========= QUESTION --------- How do I setup my email client software?   ========= ANSWER --------- We will use Microsoft Outlook 2010 and 2003 as examples (see EXAMPLES) to give you an idea of the steps involved for whatever email client or software you may be using. --------- You may also use webmail instead of an [...]