Security Audit Q and A

Our company is undergoing a security audit, and we are being asked several questions about our web site, web servers, and IT security. Can you help us with any of this information please? We have been asked to help provide answers to questions included on audits of this nature many times, and have for ease [...]

Enable Shell or Jailed Shell access in WHM/CPanel

========= QUESTION --------- How do you enable Shell, or Jail Shelled access (telnet) for users in WHM or CPanel?   ========= ANSWER --------- Logon to WHM (:2087) and type "Jail" in the find bar on the top-left, click "Manage Shell Access". You can then enable Jailed-Shell access for your users.   ========= EXAMPLES ---------   [...]

By |2011-12-03T19:52:55+00:00December 3rd, 2011|, Linux Hosting|0 Comments

Can I telnet or SSH into the Linux Servers?

========= QUESTION --------- Can I telnet or SSH into the Linux servers my web site is hosted on?   ========= ANSWER --------- This is enabled on a per request basis. Please email to request.   ========= EXAMPLES ---------   ========= APPLIES TO / KEY WORDS --------- Shell SSH Telnet   ========= REF ---------   [...]

Access Database Server from Remote Host

========= QUESTION --------- Our web site is hosted on's web servers, and we need to access the MySQL or MSSQL database server from our local machines.   ========= ANSWER --------- LINUX HOSTING PLAN Login to the Hosting Control Panel Scroll down and click the Remote MySQL icon in the Databases section Enter the your [...]

How do I change my Control Panel password?

========= QUESTION --------- How do I change or reset my Hosting Control Panel Password?   ========= ANSWER --------- You can find your username and reset your password from within the Client Portal Logon to the Client Portal Click My Products and Services Click the View Details button next to the domain you are interested [...]

How do I find my web site’s IP Address?

========= QUESTION --------- How do I find my web site's IP Address?   ========= ANSWER --------- Logon to the Hosting Control Panel --------- Windows Hosting Accounts Click Domains Click the domain you are interested in working with Click Web Site Settings The third line down: Website IPThis is your web site's IP Address --------- [...]

What is the difference between a domain name and a web site hosting account?

========= QUESTION --------- I don't understand the difference between a domain name or domain name registration, and my web site hosting account? Can you please explain?   ========= ANSWER --------- A domain name is simply the address to reach your web site. Think of your domain name as your home address, for example: 1234 Main [...]

What version are you running?

========= QUESTION --------- What version of mySQL, Microsft SQL, Windows, Linux, PHP, Perl, etc, are you running?   ========= ANSWER --------- Windows 2003 Hosting Accounts--- Perl: ActivePerl v5.10.0PHP: v4.4.9 and v5.2.6MySQL: v4.1.22 and v5.0.81Windows: Server 2003 R2 --------- Windows 2008 Hosting Accounts--- Perl: v5.10.0PHP: v5.2.13MySQL: v5.1.57Windows Server: 2008 R2 x64  --------- Linux Hosting Accounts--- Most versions can [...]

How do I access my Linux server using SSH?

========= QUESTION --------- How do I access my Linux Hosting Account server using SSH (telnet) protocol?   ========= ANSWER --------- Telnet to the IP address of your web site over port 2022 Logon using your CPanel username and password   ========= EXAMPLES --------- A free SSH/Telnet client can be downloaded from here:    ========= [...]

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