Security Audit Q and A

Our company is undergoing a security audit, and we are being asked several questions about our web site, web servers, and IT security. Can you help us with any of this information please? We have been asked to help provide answers to questions included on audits of this nature many times, and have for ease [...]

How do I enable write access for my web site?

========= QUESTION ---------I have a form or other script that needs write access to my web site, how do I enable this?    ========= ANSWER ---------Logon to your control panel at http://Admin.YOURDOMAINRest your mouse over the Web icon and click Web Sites from the pop up menu Click your web site from the list of [...]

How do I add MIME types to my hosting account?

========= QUESTION ---------Can you use the control panel to add MIME types to your Windows hosting account?     ========= ANSWER ---------Yes Logon to the WSP Control Panel at http://Admin.YOURDOMAINMove your mouse over the Web icon, and click Web Sites from the pop up menuClick the web site you are interested in adding a MIME [...]

Access Database Server from Remote Host

========= QUESTION --------- Our web site is hosted on's web servers, and we need to access the MySQL or MSSQL database server from our local machines.   ========= ANSWER --------- LINUX HOSTING PLAN Login to the Hosting Control Panel Scroll down and click the Remote MySQL icon in the Databases section Enter the your [...]

Why does my email account keep getting reset to a non-admin user?

========= QUESTION --------- I have submitted tickets in the past to have my email account setup as a domain administrator on the email/webmail system, but it keeps getting reset to a non-admin user.   ========= ANSWER --------- The reason for this is that once an email account has been setup as an administrator user in [...]

By | 2017-12-01T23:47:38+00:00 August 1st, 2011|, Email, Windows Hosting|0 Comments

How do I change my Control Panel password?

========= QUESTION --------- How do I change or reset my Hosting Control Panel Password?   ========= ANSWER --------- You can find your username and reset your password from within the Client Portal Logon to the Client Portal Click My Products and Services Click the View Details button next to the domain you are interested [...]

How do I find my web site’s IP Address?

========= QUESTION --------- How do I find my web site's IP Address?   ========= ANSWER --------- Logon to the Hosting Control Panel --------- Windows Hosting Accounts Click Domains Click the domain you are interested in working with Click Web Site Settings The third line down: Website IPThis is your web site's IP Address --------- [...]

What is the difference between a domain name and a web site hosting account?

========= QUESTION --------- I don't understand the difference between a domain name or domain name registration, and my web site hosting account? Can you please explain?   ========= ANSWER --------- A domain name is simply the address to reach your web site. Think of your domain name as your home address, for example: 1234 Main [...]