How do I remove an email account from Microsoft Outlook?

Before performing these steps, please be certain you do not need to first do a backup of the email account contents currently available to you in Outlook. Removing an account from Microsoft Oultook is irreversible, and any content you have downloaded in that email account will be PERMANENTLY deleted. Please contact us for assistance if [...]

By | 2020-05-18T17:15:32+00:00 May 18th, 2020|Computers, Documentation, Email, Microsoft, Outlook|0 Comments

How do I use Password Manager on the Client Portal?

How do I use Password Manager on the Client Portal? Please login to the Client Portal (How do I logon to the Client Portal?) Once you have logged on, you can click the Password Manager (note: not Change Password) option under the Hello, (your name)! (or for some accounts it just reads "Hello!") at the [...]

How do I add my email account to my Android tablet or smart phone?

How do I add my email account to my Android tablet or smart phone? The steps vary quite a bit across various differing Android devices, and software versions, but the basics are: Touch the Settings icon Select Account Touch Add Account Select Personal (IMAP) When prompted for email or user and password, enter your full [...]

How do I reset my Mac, MacBook, MacBook Pro, etc?

There are a couple of steps to reset some of the underlying power controllers and firmware on a Mac Computer. This has become even more important to know now that batteries are internal and non-removable. - MacBooks with a non-removable battery Shut down your Mac. On your built-in keyboard, press and hold all of these [...]

By | 2020-01-19T20:13:25+00:00 July 3rd, 2019|Apple, Computers, Documentation, Mac|0 Comments

How do I troubleshoot my LTE Internet Connection?

Note: All three steps 1-3 must be completed in most circumstances. Please ensure you perform the steps in order. If after one of the steps, the Internet begins working again, you can skip the rest of the steps, and enjoy your Internet. Thank you! -- Step 1: Check the Modem First things first - can you [...]

How do I use Remote Desktop to connect to our Hosted Server?

How do I use Remote Desktop to connect to our anySiteSolutions Hosted Server? Microsoft Windows Click on the Start Menu and search for Remote Desktop Connection In the Computer text field, enter the server name provided by your technician. Select Show Options In the User name field, enter the username provided by your technician. Check [...]