Email: Can’t verify the identity of “mailserver”

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QUESTION
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Every time my email program attempts to check for new mail, I receive this error:

Can’t verify the identity of “mail.MYDOMAIN”
The certificate for this server is invalid. You might be connecting to a server that is pretending to be “mail.MYDOMAIN”  which would put your confidential information at risk.
Would you like to connect to the server anyway?

 

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ANSWER
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This is due to the fact that you are connecting to Mail.anySiteHosting.com using mail.YOURDOMAIN instead.

To work around this issue, simply use the IP Address of your mail servers, instead, and you will no longer see this error.
To find the IP Address of your mail server, simply ping mail.YOURDOMAIN and the resulting IP is your email address. 
If you are not sure how to ping your mail server, please see the following article:
http://www.anysitesupport.com/how-do-i-ping-a-web-site-address/
or email Support@anySiteHosting.com and they will answer with your mail server’s IP address.  

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Another issue that may coincide with this may cause outgoing mail to stop flowing.
See: http://www.anysitesupport.com/why-cant-i-send-outgoing-email-through-qwest/ 

 

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EXAMPLES
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APPLIES TO / KEY WORDS
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Email
Certificate

 

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REF
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http://www.anysitesupport.com/email-cant-verify-the-identity-of-mailserver/
http://anySiteHosting.com

By | 2011-05-20T11:57:07+00:00 May 20th, 2011|anySiteSolutions.com, Email|0 Comments