How do I allow anySiteSupport to connect to my computer using the http://Join.me service?
Click the Share link (orange Share and/or orange play button)
Depending on your type of computer, internet settings, etc… you will either be prompted to save or run a file.
If you are prompted to save the file, save it to your desktop or somewhere easily accessible, and then once it is downloaded, double-click or run it.
If you are prompted to run the file, let it run.
You will then see a small toolbar at the top of your screen with a join.me/###-###-### number in it.
Provide your technician with that number and then follow their instructions.
Your technician is now able to view your screen and, optionally, take over the mouse and keyboard to assist you.
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